Face of the Practice – Mastering Administration
Dental administrators have the greatest opportunity to develop the type of relationships that will have patients returning year after year.
Patients have stated that when looking for a dental practice, the administrator is their main deciding factor.
- The Role of the Scheduling Coordinator
- Telephone Etiquette Training
- Enhancing Communication Skills
- Effective Scheduling Strategies
- Learn Why Patients Cancel
- Dental Benefit Literacy
- Tracking for Claims & Predeterminations
- Insurance Payment Breakdowns
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